Terms of service


  1. Our order process usually takes 10 minutes maximum 2 hours to complete. (for PayPal, Payoneer, MasterCard VC & Online Payment it can takes maximum 24 hours if there is no issue)
  2. Customer need to bear their own wallet transaction fee. Like  for WebMoney and 0.5% for Perfectmoney)
  3. In case of exchange less than $100, we will not carry 10 Taka Bkash send money charges.
  4. Sometimes we need further details about you to complete your payment. (It's define user Authenticity)
  5. If you need any instant support or payment confirmation feel free to call us. You can find our contact details on the contact page. (24/7 support over the WhatsApp, and imo)
  6. For reason of better service we aren't provide any types of advance payment. (You need to pay first to get your required service) 
  7. Depends on supply and demand also security purpose we have ability to control our gateway. (If you can't find any service on the send or Receive option you need to wait further or you can place a request on support@usdcare.com or via live chat)
  8. For PayPal Sending from user end you need to send USD buy using friends and family option from your account. (goods and service, Gift payment won't be acceptable
  9. PayPal payment from goods and service is extremely prohibited and it's causes permanently hold that's means you won't get payment/refund.
  10. When you order PayPal as receive option we will  send it by using Goods and Service (payment) feature. 
  11. If you want to buy PayPal USD you must have a verified account to place your order. verified means it must have verified by card or bank, email and also phone. (limited account will not be able to place an order as well). Note:- so if any place an order without following these guideline we have ability to freeze their payment amount.
  12.  If you want to buy USD by using personal you can & no need to bear additional transaction fee.
  13. Our working period 09 AM to 11 PM (GMT +6) if you need any further assistant or have to send or receive payment you must have to confirm us before place an order. You can contact us over the live chat, WhatsApp, imo,  email and also facebook page. Visit or click on Contact for further info. Note:- after office hour you can buy any kind of service by using bKash and Rocket personal.
  14. If you have an urgency and want to get payment within 10 minutes use bkash or rocket personal to reduce time period. Note:- for agent it usually takes 20 minutes maximum 2 hours to proceed. 
  15. For PayPal & Payoneer gateway you have to exchange minimum 50$.
  16. Our Refund process can takes up to 24 hours. ( bkash, rocket and nagad 5% process fee will applicable from your desired amount )
  17. If we are facing any kind of issue from PayPal we have right to ask you for dispute.  

  18. We do not support any kind of scamming and fraudulent fund. If we found any kind of reasonable ground we have right to block your payment and also have ability to block your future transaction as well. 
  19. An administration fee may apply to your account if you violate any of this rules.
  20. Special instructions: We do not have any other website or Facebook page except https://usdcare.com/ & https://www.facebook.com/usdcare/.  Best visit our official website when ordering. Do not trade anywhere without knowing or understanding someone's temptation. Do not transact on any web site at your own risk without taking the advice of acquaintances. If you transact outside of this, you will be responsible for it yourself. We sincerely apologize for the inconvenience.

  21. Please provide your correct information when making a transaction. We will not be held liable for any inaccuracies in your information.
  22. We do not accept any crypto-currency like Bitcoin, Etherium, Litecoin, USDT (Tether) because those are illegal according to Govt. and don't support any kind of Online Betting / forex trading, use Our Service only for Good Purposes. All Purchase can take place only on our website https://usdcare.com. We have nothing to do with any other websites / platform !!! It is strongly forbidden to
  23. If you send fund using any wrong direction it will not refundable.